Job description

Staffing Agency Operations Manager Requirement (DO NOT PROCEED IF YOU DO NOT FIT THIS CRITERIA):

• Minimum of 5 years previous staffing industry experience at or above branch management level, functional knowledge of Federal and State Human Resources regulations, strong math, written communication, and reading comprehension skills.

Responsibilities of the Staffing Agency Operations Manager:

The Staffing Agency Operations Manager oversees all day-to-day branch operations. On the people side, you’ll manage, coach and train staff, including setting employee performance goals and development plans while enforcing high standards of employee accountability. The Staffing Agency Operations Manager develop Elite Staffing Solutions processes, close orders, and ensure that all orders are fulfilled and properly served. The Staffing Agency Operations Manager is also dedicated to providing outstanding customer service, so you’ll spend lots of time out in the community meeting with prospective customers, current customers and conducting safety and site evaluations.

Additional responsibilities of the Staffing Agency Operations Manager will include but not be limited to:

• Strategic planning and execution of business expansion within existing operation as well as future field offices
• Identify and hire candidates for internal positions in recruiting, sales and administration roles.
• Audit current processes and procedures, develop recommendations for changes and improvements.
• Develop incentives and hiring models to increase sales and internal staff.
• Coordinate with the owner regarding growth & expansion plans, hiring, and procedural changes.

Here’s the kind of person that will be amazing in this role:

• Yours is an entrepreneurial spirit. You won’t accept “it can’t be done” as an answer, you never say “it’s not my job,” you pursue innovation, and you push the limits to find solutions. Courage and dedication fuel your progress.
• You are happiest when you’re growing and developing, and you enjoy inspiring others to become the best they can be.
• You’re self-motivated, thrive in a fast-paced and frequently changing environment, and you feel content with a high volume of work and very little down time. If you love routine and working at a steady and predictable pace, you’re probably not going to be happy in this position.
• You love connecting with people and you’re a champion for diversity and inclusion.
• Your organizational and prioritization skills are off the charts. Juggling competing priorities and meeting deadlines under pressure are when you’re at your professional best.
• You can influence even the most stubborn people with your gentle powers of persuasion.
• You have a history of falling in love with your job.
• You have excellent interpersonal skills and must be able to interact in a respectful manner with a diverse population of colleagues, clients and job applicants; leveraging active listening skills and paying attention to cues from reading their audience.
• You have proven communication skills and are able to convey one's message in a clear, concise and professional manner, considering one's audience, in all forms of media (i.e. voicemail, phone, email, face-to-face) and handles conflicts and disagreements constructively.

Must be willing to relocate to Wichita, Kansas.